Skip to content
Our work

Alur, trades and home services, Australia and Indonesia

An AI receptionist that answers the phone for tradies and drafts the quote.

Alur answers calls in the business's name, works out what the caller needs, and drafts a priced quote from the approved service list.

  • AI voice receptionist
  • Quote drafting
  • Operator workspace
  • iOS app

Before

  • Tradies miss calls while they are on the tools, and missed calls become lost jobs.
  • Orders and quotes taken over WhatsApp were manual and hard to keep consistent.

After

  • Every call is answered, transcribed and summarised with the caller's intent and next steps.
  • Quotes are drafted from the business's own prices, ready to approve and send.
  • Tricky calls are passed to a person.

What we built

Voice receptionist

Answers in the business's name, records a summary, intent and action items, and logs whether AI or a person handled it.

Quote drafting

Drafts priced quotes only from the approved service list. Owners choose to approve each quote or auto-send within set limits.

Operator workspace

Inbox, calls, quotes, jobs, customers and analytics in one place, plus a native iOS app.

Built with Next.js, Convex, OpenAI Realtime, LiveKit, SwiftUI.

2 AI agents in this build

Receptionist

Answers calls, qualifies the job and captures details, then hands off anything unusual.

Quote drafter

Turns a call or message into a priced quote using the business's catalogue.

AI suggests and checks. A person on the team makes the call.

Next story: Tripod AquacultureAn offline-first app that runs a live lobster export business where the internet drops out.

Find out what your business could run on.

Tell us what slows your team down. We will show you what we would build and what it would take.

  • 30 minutes on video, at a time that suits you
  • A straight answer on whether software will help
  • A rough idea of cost and timeline
  • No obligation, and no hard sell